signafAIde acceptable use policy
Version: 1.0
Effective date: 13 November 2026
This policy forms part of the signafAIde terms of service. It applies to everyone who uses the Service, including through a sandbox, an API key, an auditor link or a coding agent acting for them.
1. Content #
You must not send, store or share through the Service, including in stored content, agent names, tool names or alert settings, anything that:
- is illegal, or that you have no right to send to us;
- is child sexual abuse material, or promotes terrorism or violent extremism;
- infringes anyone's intellectual property, privacy or confidentiality;
- is personal data you have no lawful basis to process, or special category or criminal offence data that we have not agreed in writing to accept;
- contains malware or code designed to cause harm.
Agent names, tool and action names and other record envelope fields must not contain personal data.
2. The free sandbox and Free plan #
You must not:
- create sandboxes in bulk, rotate IP addresses or use automation to get around sandbox creation limits or quotas;
- use sandboxes, or several Free organisations, to get more than the free allowance for what is in practice one user or organisation;
- use a sandbox for production evidence or as general storage;
- resell or give public access to sandbox or Free capacity.
3. Security and the Service #
You must not:
- try to gain access to any account, project, organisation, key, record or system that is not yours, or to the operator admin;
- probe, scan or test the vulnerability of the Service without our written permission (see section 5);
- interfere with or disrupt the Service, its anchoring, or other customers, including by denial of service, flooding, or sending data designed to exhaust resources;
- get around rate limits, quotas, plan limits or access controls;
- use the Service to attack other systems, including by pointing alert webhooks or SSO settings at systems you do not control;
- forge, replay or misrepresent records, receipts or verification packs, or present them as showing something they do not;
- reverse engineer the Service except where the law allows it. The open-source SDKs, verifier and protocol specification are not restricted by this point.
4. Representing what the Service shows #
You must not state or imply that signafAIde, a record, a verification pack or an audit pack certifies that a decision was correct, or that you or a system comply with any law or standard. Records attest integrity and timing only.
5. Reporting security issues #
If you find a vulnerability, report it to [email protected]. We will not take action against good-faith research that follows our responsible disclosure policy (/security), avoids other customers' data and does not disrupt the Service.
6. What we may do #
If we reasonably believe this policy has been breached, we may remove content, revoke keys or links, throttle or refuse traffic, delete a sandbox, or suspend or terminate access, as set out in the terms. Where reasonable we will tell you first and give you a chance to fix the problem. We may report illegal activity to the authorities.
To report abuse of the Service, contact [email protected].